Privacy Policy Page

This Privacy Policy provides you with details about the manner in which your data is received, collected, stored and used by us. You are advised to read this Privacy Policy carefully. By visiting/using Grownex’s website/ Grownex applications, you expressly give us consent to use and disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use or access Grownex website or Grownex applications. We at Grownex take data privacy and security extremely seriously and work to ensure that we are fully compliant with the various regulations dealing with privacy. We at Grownex value your trust and respect your privacy.


For the purpose of this privacy policy, “we”, “us” and “our” means M/S Grownex Pvt Ltd. (“Company”) and “you”, “your” and “user” means any person who accesses or uses the services provided by our mobile application/website or any online/mobile application that refers to or links to this Privacy Policy (“Grownex”).


In the course of registering for and availing various services we provide from time to time through Grownex (“Services”) you may be required to give certain details, including your name, address, contact number, email address (“Personal Information”). By using the Grownex and/or registering yourself you authorize us to contact you via email or phone call or SMS and offer you Services you have opted for, imparting knowledge about products listed on our application, as well as for web aggregation. Additionally, by registration, you authorize us to send SMS/email alerts to you for your login details and any other service requirements or advertising messages/emails. This Privacy Policy applies regardless of whether you use a computer, mobile phone, tablet, or television or any other media or computer resource to access our Services. It is important that you read the Privacy Policy carefully because anytime you use our Services you consent to the practices/ policies that we have set out in this Privacy Policy.

You acknowledge that you are disclosing Personal Information voluntarily. Prior to the completion of any registration process on Grownex or prior to availing of any Services offered on our application if you wish not to disclose any Personal Information you may refrain from doing so; however if you don’t provide information that is requested, it is possible that the registration process would be incomplete and/or you may not be able to avail certain of our Services.


We are committed to protecting the privacy and confidentiality of all Personal Information that you may share as a user of our application. In furtherance of the confidentiality with which we treat Personal Information we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect from you. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. We may use third-party advertising companies and/or ad agencies to serve advertisement when you visit our application. These companies may use information (excluding Personal Information) about your visits to the application and other Web sites in order to provide advertisements on the application and other sites about goods and services that may be of interest to you. There might be affiliates or other sites linked to our application and information that you provide to those sites are not our property. The affiliated sites may have different privacy practices and we encourage you to read them.


When you use the Site, we collect certain non-personal identifiable information through technology and tools, including cookies, etc. A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Grownex uses cookie and tracking technology depending on the features offered. We aggregate and analyse this information in order to learn more about how our application is used, to improve our Grownex, and to generally promote the Grownex and our Services. We may engage the services of a third party for the purposes of collection of such information.


We will not sell or rent Personal Information to anyone other than as specifically noted. We will share Personal Information if we have your consent or deemed consent to do so or if we are compelled by law (including court orders) to do so or as specified in the Terms of Use. Notwithstanding anything mentioned above, we reserve the right to contact you via any mechanisms, not limited to email, SMS, or phone calls, to solicit feedback of your experience and to provide any additional services that you would be eligible for, either as a registered user or as a visitor. We are not liable for any damages occurring to you as part of feedback solicitation and additional service provision. The Personal Information is being collected by the Company with its address at Office No 530 Mahima Triniti  Mall Swej Farm Road Jaipur 302019  and the Company will delete any Personal Information upon the User withdrawing the consent in writing, however, upon the withdrawal of the consent by the User, the Company may at its option not provide any services for which the Information was sought and the User shall not claim deficiency of services on the basis of such non provision of goods and services.


We reserve the right to amend this Privacy Policy or any other of our policies/practices at any time without giving any prior notification from time to time, at our discretion. Any updates will be posted on the application/ and your use of Grownex/ after such amendment shall constitute your agreement to abide by the amended terms. Hence, you are requested to review the Privacy Policy periodically, to make sure that you are aware of any such changes.


By using or participating in any Service and/or providing us with your information, you consent to the collection, transfer, storage and processing of your information outside India, consistent with this Privacy Policy. Please note that the data protection laws of countries to which your information may be transferred shall be at same level as that of India.


We take reasonable steps to ensure that information about you is available only for so long as is necessary for the purpose for which it is processed, or longer if required under any contract, by applicable law, or for statistical purposes, subject to appropriate safeguards.


Our Services may link to third-party websites and services that are outside our control. Further, Grownex, its group companies, its affiliates, and their directors and employees accept no liability and will not be liable for any loss or damage arising directly or indirectly (including special, incidental or consequential, punitive, or exemplary loss, damage or expenses) from your use of any mobile application or any site or inability to use by any party, howsoever arising, and including any loss, damage or expense arising from, but not limited to, any defect, error, omission, interruption, imperfection, fault, mistake or inaccuracy with any mobile or online application, its Contents (material, information, data, money market movements, news items, etc.) or associated services, or due to unavailability of any application or any part thereof or any Contents or associated services even if Grownexi Group are advised of the possibility of such damages, losses or expenses.


Please note that Grownex retains all rights (including copyrights, trademarks, patents as well as any other intellectual property right) in relation to all information provided on or via this web site (including all texts, graphics and logos).


You consent to the collection and use of the information you disclose to Grownex in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.


Kindly note that Grownex does not collect personal information about individuals except when such individuals specifically provide such information on a voluntary basis. Upon such voluntary disclosure of personal information, we may further verify, collate or receive information about you from publicly and commercially available sources (as permitted by law), which we may combine with other information we receive from you. We may also receive information about you from third-party social networking services if you are already connected with those services. Grownex shall, at all times, ensure to implement reasonable security practices and procedures (such as managerial, operational, physical and technical) for the purpose of protection and safeguarding of your personal data and information as the same is of vital importance to Grownex. At Grownex, we are strongly committed to protecting the personal and financial information that you submit to us. Personal information of individual users will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection. However, please note that although we take reasonable steps to protect your information, no website, internet transmission, computer system or wireless connection is completely secure. Grownex shall ensure to safeguard the security and confidentiality of any information you share with us. Any of your personally identifiable information obtained by us shall not be used or shared other than for the purposes to which you consent. However, despite our utmost efforts to protect your personal information, Grownex cannot warrant the security of any information you transmit to us through our online services/ applications. By accepting this Privacy Policy, you accept that such transmission of your personal information is done at your own risk. Your information/inputs/queries as a registered user are required to serve you better and the same shall not be shared with anyone without your consent. However, we may disclose your personal data to agents or contractors of Grownex and/or its group companies/affiliates to enable processing of transactions or communications with you “on need” basis. Your aforesaid information may be further used for assessment and analysis of our market, customers, products, and services and to understand the way people use our Services so that we can improve them and develop new products and services. However, it shall be on the basis that the agents are required to keep the information confidential and will not use the information for any other purpose other than to carry out the services they are performing for Grownex and/or its group companies/affiliates.


Please note that this Privacy Policy does not create any contractual or other legal rights in or on behalf of any party, nor is it intended to do so.


If you have questions or concerns about our Privacy Policy or any other policies please write to the grievance officer, through an email signed with electronic signature sent to